Frequently Asked Questions

Yes, our display cases come with instructions and all the fittings needed for assembly. Simply use the screws and fittings provided to attach all the panels together. Larger cases may require another person to assist.

The display cases and stands can arrive with a blue protective film on both sides of the acrylic. We recommend using a plastic card (e.g. loyalty card) to peel the film off of one of the corners on each side. We also have a YouTube video showing the best ways to remove the protective film.

Joining our VIP program is free - find out more from our VIP loyalty page.

You earn points each time you place an order. The VIP points can then be used to discount future purchases. On the cart page, there is a ‘points to use’ box to apply them to the order. There is no expiry date on the points, so you can use them on your next order or save them up to use later. You can also earn points by adding reviews and photos to the product pages.

We design and manufacture all our products (including the fittings) directly in the UK. We do this so we can guarantee the quality of what we are supplying. We also have an extensive collection of display cases to choose from. 

To better serve our global community, we expanded in 2025 with a dedicated US warehouse, allowing us to deliver the same high-standard display solutions faster to collectors across North America on or www.idisplayit.com website.

While other display solutions may offer similar functionality, we go above and beyond to provide a truly exceptional display experience for collectors. Our current dispatch time is between 1-2 weeks (unlike other competitors which are between 6-10 weeks).

We are confident that we offer the best display solutions for your growing collection. If you need convincing, just check out our Trustpilot or Google reviews.

If you send us the length, width and height measurements of your collectable, we can let you know if we have a suitable case available. We don't make single custom-sized cases but if the quantity is 50 or more, then we would consider the request.

You can send us the information to info@idisplayit.co.uk or through our Contact Us page on the website. 

Our payment processing is based in the UK and some international card issuers restrict foreign payments. Please get in touch with your card issuer to lift the restriction. Alternatively, try using PayPal. When you select PayPal you have the option to checkout using a debit or credit card, without needing to create a PayPal account login. If you are still having issues, send us an email to info@idisplayit.co.uk and we will look into it for you.